Delivery Lead - Effect Real Change

About BankClarity: 

BankClarity provides a global Banking Hub as a single interface for all transactional and treasury activity for firms that manage multi-party, multi-banked, cross-border financial transactions. Fully integrated with accounting systems and leading banks, BankClarity serves some of the world's most complex and heavily regulated global institutions. 

The Opportunity: 

  • BankClarity is at the forefront in the transformation of financial services
  • Opportunity to build and innovate, effecting real change within the business 
  • Join a fast-paced solution focused team 
  • Highly talented and experienced team within a flexible working environment 
  • Individuals with Fintech experience, domain knowledge and credentials will be in high demand for many years to come
  • All employees are invited to participate in the ownership of BankClarity 

The Role: 

  • Reporting to Head of Client Delivery 
  • Suits a problem solver with experience in Financial Services. 
  • Supporting multiple projects with responsibilities across delivery lifecycle incl; documenting requirements, tracking progress, and delivering technical implementations 
  • Apply consistent approach to onboarding new clients, new releases, testing and training 
  • Responsible for project documentation, planning and communications 
  • Support Testing & Training for all clients, ensuring that the technology is applied in the most efficient way 
  • Provides ongoing support to Customer Support & Service Desk with detailed client knowledge, process insight and ideas with regular client feedback sessions 
  • This role will become an SME for the application and will support the ongoing design and development of our Banking & Treasury software by listening to client needs 
  • Help to drive engineering resources against project goals and deliverables 
  • Focused on customer success, this role will help our customers to execute their automation programs, introduce efficiencies and bring real business benefits 
  • Develop and support internal procedures, update guides and training materials 
  • Driving efficient cooperation with Engineering, Support and Commercial teams 

Skills & Experience: 

  • Problem Solver 
  • Suit someone with experience within a Corporate Service Provider; Fids/Funds/Family Office or someone with project experience in Banking 
  • Business analyst or project management experience is desirable 
  • Organised, able to handle data, familiar with technology change 
  • Fintech experience not essential - but a desire to investigate, fix, improve and ability to learn new tools and processes quickly a must. 
  • Able to manage conflicting priorities, work well under pressure and be ready to collaborate and learn something. 

How to Apply: 

To apply, please send a covering letter and a copy of your CV to [email protected]